Effective Date:  01/01/2014

Welcome to www.lifetimewishes.com (“Website”), which is operated by Lifetime Wishes, LLC, a Delaware limited liability company (herein, generally referred to as “we” or “Lifetime Wishes”).  This is our Privacy Policy (“Privacy Policy”), which we have created to inform you of the types of information that we collect from you.  We have also created this Privacy Policy to inform you of how we use that information because we believe in transparency and value your privacy.

Lifetime Wishes’ Website contains links to third-party websites, products and services and Third Party Content (as defined in the Terms of Service.)  This Privacy Policy only applies to Lifetime Wishes’ Services and our collection and use of your information.  The linked websites, products and services of third parties, and their collection and use of your information, are governed by the privacy policies of those third parties.  We encourage you to learn about the privacy practices of those third parties.

We may change or discontinue this Privacy Policy at any time, and we reserve the right to do so.  If we change this Privacy Policy, we will also change the Effective Date, which is located at the top of this page.  If you continue to use the Website after we change the Effective Date, you agree to our change to the Privacy Policy.

What do we collect from you?

We collect information from you when you register or create an account (“Account”) on our Website, place an order, respond to a survey or fill out a form.

We may collect the following personal information from you:

  1. Any information that you voluntarily submit to the Website;
  2. Your user name, name, email address, date of birth, gender, phone number, state, city, country, or zip code;
  3. Your credit card or other payment information, which is used to complete a transaction;
  4. Proof of a government photo identification card;
  5. Biographical information;
  6. Links to other websites that you own; and
  7. Links to your social networking profile.

We may also collect the following personally identifiable information from you:

  1. Your IP address;
  2. Your geolocation;
  3. Your use of the Website;
  4. Information stored in cookies, pixel tags, or web beacons (Please refer to the “Do we use cookies” section below for information about cookies and how we use them.); and
  5. Any other additional analytics data that you voluntarily submit to the Website.

How do we use this information?

We use this personal and personally identifiable information to:

  1. Provide you with the Website and its services;
  2. To communicate with you;
  3. To personalize your experience (your information helps us to better respond to your individual needs);
  4. To troubleshoot problems with the Website;
  5. To complete a transaction that you have initiated;
  6. To update you on changes to the Website; and
  7. To update you on our services or the services of third parties.

How do we store and protect this information?

We store and process your personal and personally identifiable information on computers located within the United States.  By using the Website, you agree to the collection and processing of your personal and personally identifiable information in the United States and hereby expressly waive any rights that you may have under the EU Data Protection Directive, or any other laws, regulations or policies existing outside the United States.

We offer the use of a secure server.  All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  Your personal and personally identifiable information will be stored on our servers until your Account with the Website is closed.  Upon closing your Account, we will permanently delete all such information.

Though we do our best to protect your personal and personally identifiable information, you provide all such information at your own risk.

Do we use cookies?

Yes.  Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our Website.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.  Like most websites, if you turn your cookies off, some of our services may not function properly.  However, you can still place orders over the telephone or by contacting customer service.

Do we share your information with third parties?

Lifetime Wishes will only share your personal or personally identifiable information with third parties in the following situations:

  1. Where Lifetime Wishes has obtained your consent;
  2. Where it is necessary to provide you with services initiated at your request;
  3. Where it is necessary to share such information with Lifetime Wishes’s parents, subsidiaries, successors, and assigns;
  4. Where it is necessary to share such information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential;
  5. Where Lifetime Wishes has been purchased by or has purchased a third party;
  6. Where it is needed to respond to information requests by government authorities;
  7. Where it is demanded by a court order or subpoena;
  8. Where it is needed to protect the employees, independent contractors, users, members, officers, directors, or shareholders of Lifetime Wishes; and
  9. Where it is needed to enforce our Website policies, or to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.

You are advised to review any personal or personally identifiable information that you include within your Website profile or elsewhere on the Website before you submit it to the Website.

What can you do to stop the collection of your personal or personally identifiable information?

You can cease Lifetime Wishes’s collection of your personal and personally identifiable information by taking the following steps:

  1. By adjusting your web browser settings to block or limit cookies, pixel tags, and web beacons; or
  2. By deleting your Account in accordance with the Terms of Service Agreement.

What are your duties when using the Website?

You have the duty to:

  1. Inform Lifetime Wishes of any changes to your personal or personally identifiable information; and
  2. Protect the security of your username, password, and personal or personally identifiable information.

Compliance with Children’s Online Privacy Protection Act (COPPA)

Lifetime Wishes adheres to the requirements of COPPA (Childrens Online Privacy Protection Act) and does not knowingly collect or maintain any personally identifiable information from children under the age of 13 without the express authorization of a parent or guardian.  Lifetime Wishes’ Terms of Service Agreement prohibits individuals under the age of 18 from accessing or using the Website.  Lifetime Wishes will not knowingly request personal personally identifiable information from anyone under the age of 13 without first obtaining verifiable parental consent.

Consent:  COPPA requires that we inform parents and legal guardians about how we collect, use and disclose personal information from children under the age of 13; and that we obtain the consent of parents and guardians in order for children under the age of 13 to use our Website.  Parents/guardians of children under the age of 13 may consent to this Privacy Policy by creating an Account on the child’s behalf and acknowledging and consenting to the child’s use of the Website.  Additionally, the payment of a subscription for Lifetime Wishes Services to Lifetime Wishes, including the use of a credit card, will be considered express consent to this Privacy Policy.

Your California Privacy Rights

California residents have the right to receive information that identifies any third party companies or individuals that Lifetime Wishes has shared your personal or personally identifiable information with in the previous calendar year, as well as a description of the categories of personal or personally identifiable information disclosed to that third party.  You may obtain this information once a year and free of charge by e-mailing us at info@lifetimewishes.com, or contacting Lifetime Wishes at 123 Lomita Street, El Segundo, CA 90245.

How can you contact Lifetime Wishes if you have questions?

All questions and concerns regarding this Privacy Policy may be directed to Lifetime Wishes by emailing us at info@lifetimewishes.com, or contacting us at 123 Lomita Avenue, El Segundo, CA 90245.

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